Question: Are your phones brand new and genuine?

• Answer: Yes, all devices at Brybell are 100% brand new, factory sealed, and come with a valid manufacturer warranty.

Question: How long does delivery take?

• Answer: Within Nairobi, we deliver within 2–4 hours. For upcountry orders, delivery takes 24 hours via our trusted courier partners.

Question: Do you offer “Lipa Mdogo Mdogo” or installments?

• Answer: Currently, we only accept full payments.